Introduction to our privacy policy
Introduction to our privacy policy
The David Glass Ensemble is a not-for-profit company, limited by guarantee.
This privacy policy explains how we use any personal information we collect about you when you visit our website and opt in to receive our newsletters.
We will only collect, keep, process and share personal data for legitimate business purposes as detailed below or if we are legally required to do so.
We will be as clear and transparent as possible with you on the personal data we collect and how it will be processed.
For as long as we maintain records of your personal data, we will keep it up-to-date and protect it with the appropriate safety measures. To learn more about how long we will retain your personal data, please see “further details” section below.
You can request a copy, transfer or deletion of the personal data we keep about you at any time by contacting:
Hester Welch
Email: info@davidglassensemble.co.uk
Information collected through the website
Information collected through the website
We collect information about you when you:
Book a workshop with us or register interest for our events
Register to receive our newsletters
Complete surveys and forms
Update personal details on the members portal
Provide feedback or request details about our services or member offers
Website usage information is collected using cookies.
For further detail please “further details” section below.
We collect this information to process and manage:
We collect this information to process and manage:
Registration and ticket purchase for events
Sending news updates and information about our events
Personalise repeat visits to the website
Cookies
Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity. For further information visit www.aboutcookies.org or www.allaboutcookies.org
You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However, in a few cases some of our website features may not function as a result.
Google Analytics
We collect information about browsing behaviour on our website so we can update it and ensure it is relevant for our audience. We anonymise and mask IP addresses and never store your full IP address.
Newsletters
If you opt in to receive our general newsletters you will receive information regarding events, services and updates within the company and occasionally our partners. We will collect information on open rates and click throughs to assess and improve our newsletters and any other information you provide whilst subscribing through this form. You can easily unsubscribe from our newsletters by clicking on the link displayed at the bottom of each newsletter.
Direct Marketing
We may contact you with information regarding our events via email, post or phone, and in
compliance with the direct marketing regulations.
You have a right at any time to stop us from contacting you for marketing purposes, by writing to:
Info@davidglassensemble.co.uk
Other means of collecting information
We may collect information through channels other than our website. For more detail please click “further details” section below.
Updates to the privacy policy
Updates to the privacy policy
We keep our privacy policy under regular review. We will place updates on this web page and communicate them in our newsletters. This privacy policy was last updated on 19th June 2018.
HOW TO CONTACT US
How to contact us
Please contact us if you have any question about our privacy policy or information we hold about you: natalie@davidglassensemble.co.uk
David Glass Ensemble Privacy Policy - further details
Information collected through the website - further detail
Our website is: www.davidglassensemble.co.uk
Full name
Company/organisation/trading name
Email addresses
Landline and mobile numbers
Social media handles
Titles
Age
PA contact details (name, email, landline)
Photos
Testimonials
Forms and survey responses
Fax
IP addresses and website visit behaviour (cookies)
Other means of processing information:
Other means of processing information:
Twitter:
We collect publicly available information from Twitter profiles, when users mention our Twitter
handle, comment on or retweet our posts. We collect posts, handles, names and follower count.
We process this information, under the lawful basis of Legitimate Interest - tracking engagement.
We will use this information to manage our Twitter profile, asses impact and recognise potential
collaborators and prospects.
Emails:
We collect information from emails sent to our team members. We collect names, job titles and
contact details of contacts that may qualify as leads or can contribute to our work.
All personal data we process is:
All personal data we process is:
For the the purpose of providing you with products I.e. events (Contract).
Sharing and promoting our news, as well as providing subscribers with various opt-in events and
surveys (Consent).
Marketing purposes (Legitimate Interest - Business to Business Marketing).
Surveying our online presence and adapting it to insure it suits our audience interests (Consent).
Third party service providers
Third party service providers
We use third party processors to collect, export, process and store personal data on our behalf. All
our processors are compliant with the General Data Protection Regulations and you can view their
websites for further detail:
Google LLC (California)
Mailchimp (The Rocket Science Group, LLC, Georgia)
SurveyMonkey (California)
Data retention
Data retention
We will retain some personal data categories in order to comply with legal requirements. Otherwise, we will remove information that is not required for our processes.
Complaints
Complaints
If you have any complaints about our processing, please contact us directly. You can also lodge a complaint with the Information Commissioner Office.
How to contact us
How to contact us
Please contact us if you have any questions about our privacy policy or the information we hold
about you.
By email: natalie@davidglassensemble.co.uk