Privacy Policy

Introduction to our privacy policy

Introduction to our privacy policy

The David Glass Ensemble is a not-for-profit company, limited by guarantee.
This privacy policy explains how we use any personal information we collect about you when you visit our website and opt in to receive our newsletters.

We will only collect, keep, process and share personal data for legitimate business purposes as detailed below or if we are legally required to do so.

We will be as clear and transparent as possible with you on the personal data we collect and how it will be processed.

For as long as we maintain records of your personal data, we will keep it up-to-date and protect it with the appropriate safety measures. To learn more about how long we will retain your personal data, please see “further details” section below.

You can request a copy, transfer or deletion of the personal data we keep about you at any time by contacting:
Hester Welch
Email: info@davidglassensemble.co.uk

Information collected through the website

Information collected through the website

We collect information about you when you:
Book a workshop with us or register interest for our events
Register to receive our newsletters
Complete surveys and forms
Update personal details on the members portal
Provide feedback or request details about our services or member offers

Website usage information is collected using cookies.

For further detail please “further details” section below.

We collect this information to process and manage:

We collect this information to process and manage:

Registration and ticket purchase for events
Sending news updates and information about our events
Personalise repeat visits to the website

Cookies

Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity. For further information visit www.aboutcookies.org or www.allaboutcookies.org

You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However, in a few cases some of our website features may not function as a result.

Google Analytics

We collect information about browsing behaviour on our website so we can update it and ensure it is relevant for our audience. We anonymise and mask IP addresses and never store your full IP address.

Newsletters

If you opt in to receive our general newsletters you will receive information regarding events, services and updates within the company and occasionally our partners. We will collect information on open rates and click throughs to assess and improve our newsletters and any other information you provide whilst subscribing through this form. You can easily unsubscribe from our newsletters by clicking on the link displayed at the bottom of each newsletter.

Direct Marketing

We may contact you with information regarding our events via email, post or phone, and in compliance with the direct marketing regulations. You have a right at any time to stop us from contacting you for marketing purposes, by writing to:
Info@davidglassensemble.co.uk

Other means of collecting information

We may collect information through channels other than our website. For more detail please click “further details” section below.

Updates to the privacy policy

Updates to the privacy policy

We keep our privacy policy under regular review. We will place updates on this web page and communicate them in our newsletters. This privacy policy was last updated on 19th June 2018.

HOW TO CONTACT US

How to contact us

Please contact us if you have any question about our privacy policy or information we hold about you: natalie@davidglassensemble.co.uk

David Glass Ensemble Privacy Policy - further details
Information collected through the website - further detail

Our website is: www.davidglassensemble.co.uk

Full name
Company/organisation/trading name
Email addresses
Landline and mobile numbers
Social media handles
Titles
Age
PA contact details (name, email, landline)
Photos
Testimonials
Forms and survey responses
Fax
IP addresses and website visit behaviour (cookies)

Other means of processing information:

Other means of processing information:

Twitter:
We collect publicly available information from Twitter profiles, when users mention our Twitter handle, comment on or retweet our posts. We collect posts, handles, names and follower count. We process this information, under the lawful basis of Legitimate Interest - tracking engagement. We will use this information to manage our Twitter profile, asses impact and recognise potential collaborators and prospects.

Emails:
We collect information from emails sent to our team members. We collect names, job titles and contact details of contacts that may qualify as leads or can contribute to our work.

All personal data we process is:

All personal data we process is:

For the the purpose of providing you with products I.e. events (Contract).
Sharing and promoting our news, as well as providing subscribers with various opt-in events and surveys (Consent).
Marketing purposes (Legitimate Interest - Business to Business Marketing).
Surveying our online presence and adapting it to insure it suits our audience interests (Consent).

Third party service providers

Third party service providers

We use third party processors to collect, export, process and store personal data on our behalf. All our processors are compliant with the General Data Protection Regulations and you can view their websites for further detail:
Google LLC (California)
Mailchimp (The Rocket Science Group, LLC, Georgia)
SurveyMonkey (California)

Data retention

Data retention

We will retain some personal data categories in order to comply with legal requirements. Otherwise, we will remove information that is not required for our processes.

Complaints

Complaints

If you have any complaints about our processing, please contact us directly. You can also lodge a complaint with the Information Commissioner Office.

How to contact us

How to contact us

Please contact us if you have any questions about our privacy policy or the information we hold about you.
By email: natalie@davidglassensemble.co.uk